PRIVACY POLICY

1. Information We Collect

AetherBlocks collects information you provide directly and information generated through your use of the Platform:

Personal Information

• Name, username, email address, phone number, and country during registration
• Identity documents (passport, national ID, selfie) submitted for KYC verification
• BNB wallet addresses used for deposits and withdrawals
• Communication records from live chat support

Technical Information

• IP address with each login, registration, deposit, and withdrawal
• Geographic location (city, region, country) derived from IP address
• Device type, browser type, and operating system
• Session tokens and authentication data
• Transaction history and platform activity logs

2. How We Use Your Information

We use collected information for the following purposes:

• Account creation, authentication, and management
• Processing deposits, withdrawals, and investment calculations
• Sending transaction confirmations, security alerts, and account notifications
• KYC identity verification and compliance with anti-money laundering laws
• Fraud detection, security monitoring, and abuse prevention
• Customer support via live chat and email
• Platform improvement and analytics
• Legal compliance and responding to legal requests

3. Data Sharing & Disclosure

AetherBlocks does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information in the following limited circumstances:

• Service Providers: Email delivery services, hosting providers, and technical infrastructure providers under strict confidentiality agreements
• Legal Requirements: Compliance with applicable laws, court orders, regulatory requirements, or government investigations
• Blockchain Transparency: All blockchain transactions are publicly visible on TONScan — wallet addresses and transaction amounts are inherently public
• Security: Sharing with security professionals in response to active security threats

4. Data Security

AetherBlocks employs industry-standard security measures to protect your information:

• AES-256-CBC encryption for all stored private keys
• JWT tokens with configurable expiry for session management
• HTTPS/TLS encryption for all data in transit
• Rate limiting and bot detection to prevent unauthorized access
• Email 2FA for all withdrawal transactions
• IP monitoring and anomaly detection for suspicious activity

While we implement robust security measures, no internet-based service is 100% secure. We encourage users to maintain strong passwords, enable 2FA, and never share account credentials.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal retention requirements)
• Right to Restriction: Limit processing of your data in certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format

To exercise these rights, contact us at support@aetherblocks.com. We will respond within 30 days. Note that certain data must be retained for legal and compliance purposes.

6. Cookies & Local Storage

AetherBlocks uses browser local storage (not traditional cookies) to store authentication tokens and session data. This is necessary for platform functionality. No third-party tracking cookies or advertising networks are used on our Platform.

You may clear local storage through your browser settings, which will log you out of your account.

7. Data Retention

We retain personal data for as long as your account is active and as required by legal obligations:

• Account data: Duration of account plus 5 years after closure
• Transaction records: 7 years (financial regulatory requirement)
• KYC documents: 5 years after account closure
• Chat logs: 2 years or until transcript email is sent, whichever is later
• Security logs (IP, location): 90 days rolling

8. Contact & Complaints

For privacy-related inquiries, contact our Data Protection team at support@aetherblocks.com. Include "Privacy Request" in the subject line.